Privacy Policy

Updated: June 27, 2025

1. Who is responsible for data processing

The controller of your personal data is the Visarno Hotel and Casino, registered at: ul. Eksperkova 10, 00-999, Warsaw.

2. What information do we collect

We may collect the following categories of personal information:

  • Name and surname
  • Contact details (telephone, email)
  • Booking and stay information
  • Data on participation in casino services (for adults only)
  • Technical data (IP address, browser type, etc.)

3. What we use your data for

Personal data is processed for the following purposes:

  • Registration and processing of reservations
  • Supporting communication with guests
  • Conducting marketing campaigns (only with consent)
  • Compliance with legal requirements
  • Ensuring control and security on the casino premises

4. On what basis do we do this

Legal grounds for processing include:

  • Necessity for the performance of a contract (Art. 6(1)(b) GDPR)
  • Voluntary consent (Art. 6(1)(a) GDPR)
  • Legitimate interests of the administrator (Art. 6(1)(f) GDPR)
  • Legal obligations (Art. 6(1)(c) GDPR)

5. How long your data is stored

The data is stored for as long as necessary for the purposes for which it was collected or as required by law.

6. Who we may share your data with

In certain cases, your data may be shared with:

  • Public authorities as required by law
  • Partners and contractors who provide services on our behalf
  • Business partners - only with your consent

7. Your rights

You have the right to:

  • Access your data
  • Request correction of inaccuracies
  • Request deletion of data
  • Restrict processing
  • Receive a copy of your data in a structured format
  • Object to processing
  • Withdraw previously given consent

8. Use of cookies

We use cookies to improve the functionality of the website, personalize content and analyze traffic. You can change your cookie settings in your browser.

9. Data protection

We have implemented the necessary technical and organizational measures to prevent unauthorized access, loss or destruction of your personal data.

10. How to contact us

For all questions related to personal data protection, please contact us by email: rodo@visarno.de, or send a letter to the administrator's office.

11. Changes to the policy

We may update this policy. All changes will be published on our official website.